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Return Policy

At Friedman Supplies, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help.

Returns Eligibility

• Items must be returned within 30 days of delivery.

• Products must be unused, in original packaging, and in resalable condition.

• Customized or made-to-order items are non-returnable unless defective or damaged.

Non-Returnable Items

• Clearance or final sale items

• Assembled or modified products

• Perishable goods (if applicable)

• Gift cards

How to Initiate a Return

1. Submit a return request via our [Return Form] or contact us at support@friedmansupplies.com.

2. You’ll receive a Return Authorization (RA) number and shipping instructions.

3. Pack the item securely and include the RA number on the label.

4. Ship the item using a trackable service.

Refunds

• Refunds are issued to the original payment method within 7–10 business days after we receive and inspect the return.

• Original shipping charges are non-refundable unless the return is due to our error.

• A restocking fee of up to 20% may apply for certain items.

Damaged or Defective Items

If you receive a damaged or defective product, please notify us within 5 days of delivery with photos of the damage. We will arrange a replacement or full refund at no additional cost.

Exchanges

We currently do not offer direct exchanges. Please return the item and place a new order.

Need Help?

If you have questions about your return, feel free to contact our support team at (123) 456-7890 or email returns@friedmansupplies.com.

Shipping Policy

At Friedman Supplies, we’re committed to delivering your orders quickly, safely, and affordably. Below is everything you need to know about our shipping process.

Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• You will receive a confirmation email once your order has been shipped.

Shipping Methods & Estimated Delivery

Note: Delivery times are estimated and may vary based on location, carrier delays, or high-demand periods.

Shipping Locations

• We currently ship within India / United States (or specify your region).

• For international shipping inquiries, please contact us at support@friedmansupplies.com.

Order Tracking

• Once your order ships, you’ll receive an email with a tracking number and link to monitor delivery progress.

Shipping Restrictions

• We do not ship to PO Boxes or military addresses.

• Some large or bulky items may require additional time or incur extra freight charges.

Delivery Issues

• If your order is lost, damaged, or delayed, please reach out to our support team within 48 hours of expected delivery.

• Any damaged shipments must be reported with photos for claim processing.

Need Help?

For any questions about your order or shipping, contact us at:

support@friedmansupplies.com
(123) 456-7890

Privacy Policy

Effective Date: [01/06/2025]

At Friedman Supplies, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

We may collect the following information:

• Personal Details: Name, email address, phone number, shipping & billing addresses

• Payment Information: Credit/debit card details (processed securely via payment gateways)

• Order History: Products purchased, quantities, and preferences

• Technical Data: IP address, browser type, device info, location, and cookies

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate order updates and promotions

• Personalize your shopping experience

• Improve our website and services

• Prevent fraud and ensure site security

How We Protect Your Data

We use industry-standard security measures including:

• SSL (Secure Socket Layer) encryption

• PCI-compliant payment gateways

• Firewalls and access control mechanisms

• Regular monitoring and vulnerability scanning

Cookies

We use cookies to:

• Remember your preferences

• Analyze site traffic and user behavior

• Enable cart and login functionality

You can control cookie settings in your browser at any time.

Sharing Your Information

We do not sell or rent your personal data.

We may share data with:

• Trusted third parties (shipping providers, payment processors)

• Legal authorities, if required by law

• Marketing platforms, only with your consent

Your Rights

Depending on your location (e.g., EU, California), you may have the right to:

• Access the data we hold about you

• Request corrections or deletions

• Withdraw consent or opt out of marketing emails

To make a request, contact us at privacy@friedmansupplies.com.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we discover it has been collected, we will delete it promptly.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

Need Help?

For any questions about your order or shipping, contact us at:

support@friedmansupplies.com
(123) 456-7890